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Degraded

Missing or incorrect events status

Aug 23 at 10:00pm EDT
Affected services
Admin API
Dashboard

Resolved
Aug 30 at 12:41am EDT

The backfill of events is now complete. The Dashboard now displays up to 30 days of data depending on your plan's retention period.

Updated
Aug 27 at 04:30pm EDT

All events since 8:30 UTC are shown correctly and with the right status. The backfill is still in progress and is estimated to take about 8-12 hours.

Updated
Aug 26 at 05:30pm EDT

A fix has been implemented and newly updated events should show the appropriate status. We're now backfilling missing data from Friday night until now.

Created
Aug 23 at 10:00pm EDT

We're experiencing an issue with our Clickhouse pipeline which is causing roughly 60% of all events to not show in the dashboard or to show an incorrect "Pending" state. Clicking the event should show the correct status. This issue impacts the /events API used to populate the dashboard.

We have identified the root issue and are working on a fix. No data has been lost and this does not impact the event delivery.