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Degraded

Missing or incorrect events status

Aug 23 at 10:00pm EDT
Affected services
Admin API
Dashboard

Status Report Update State Resolved
Aug 30 at 12:41am EDT

The backfill of events is now complete. The Dashboard now displays up to 30 days of data depending on your plan's retention period.

Status Report Update State Updated
Aug 27 at 04:30pm EDT

All events since 8:30 UTC are shown correctly and with the right status. The backfill is still in progress and is estimated to take about 8-12 hours.

Status Report Update State Updated
Aug 26 at 05:30pm EDT

A fix has been implemented and newly updated events should show the appropriate status. We're now backfilling missing data from Friday night until now.

Status Report Update State Created
Aug 23 at 10:00pm EDT

We're experiencing an issue with our Clickhouse pipeline which is causing roughly 60% of all events to not show in the dashboard or to show an incorrect "Pending" state. Clicking the event should show the correct status. This issue impacts the /events API used to populate the dashboard.

We have identified the root issue and are working on a fix. No data has been lost and this does not impact the event delivery.