Missing or incorrect events status
Resolved
Aug 30, 2024 at 4:41am UTC
The backfill of events is now complete. The Dashboard now displays up to 30 days of data depending on your plan's retention period.
Affected services
Updated
Aug 27, 2024 at 8:30pm UTC
All events since 8:30 UTC are shown correctly and with the right status. The backfill is still in progress and is estimated to take about 8-12 hours.
Affected services
Updated
Aug 26, 2024 at 9:30pm UTC
A fix has been implemented and newly updated events should show the appropriate status. We're now backfilling missing data from Friday night until now.
Affected services
Created
Aug 24, 2024 at 2:00am UTC
We're experiencing an issue with our Clickhouse pipeline which is causing roughly 60% of all events to not show in the dashboard or to show an incorrect "Pending" state. Clicking the event should show the correct status. This issue impacts the /events API used to populate the dashboard.
We have identified the root issue and are working on a fix. No data has been lost and this does not impact the event delivery.
Affected services