Previous incidents

October 2024
No incidents reported
September 2024
Sep 16, 2024
1 incident

Degraded ingestion performance

Downtime

Resolved Sep 16 at 04:11pm EDT

We are now fully caught up on the backlog. Delivery is back to normal. Thank you for your patience.

3 previous updates

Sep 05, 2024
1 incident

Maintenace update

Degraded

Resolved Sep 05 at 08:01am EDT

The maintenance update is now complete.

The Dashboard Requests list now loads up to 4X faster.

1 previous update

August 2024
Aug 28, 2024
1 incident

Delay in request processing and event delivery

Downtime

Resolved Aug 30 at 10:46am EDT

All services are now fully restored, and the backlog has been processed. The system is back to normal operator conditions.

We are continuing to monitor. We will provide a full post-mortem and have started implementation remediation to prevent similar issues from occurring again. More communication to follow.

Thank you for your patience

8 previous updates

Aug 23, 2024
1 incident

Missing or incorrect events status

Degraded

Resolved Aug 30 at 12:41am EDT

The backfill of events is now complete. The Dashboard now displays up to 30 days of data depending on your plan's retention period.

3 previous updates

Aug 21, 2024
1 incident

Dashboard data is experiencing latency, brief outage

Degraded

Resolved Aug 21 at 03:08pm EDT

We have identified the issue, dashboard latency is now back to normal

1 previous update

Aug 06, 2024
1 incident

Increased delivery latency

Degraded

Resolved Aug 06 at 11:55pm EDT

We have identified the issue that was causing delivery latency and applied a fix. Delivery latency is back to its normal range.

1 previous update