Previous incidents

November 2025
Nov 04, 2025
1 incident

HTTP 500 errors on ingestion

Downtime

Resolved Nov 04 at 09:17am EST

Full post-mortem here: https://hookdeck.notion.site/HTTP-Ingestion-Outage-2a2783a05de280838ec6eba29de797bf

1 previous update
October 2025
Oct 31, 2025
1 incident

Isseu with bulk operations on free and starter plans

Degraded

Resolved Oct 31 at 08:11am EDT

The delivery latency issue has been resolved, we're monitoring the fix

1 previous update
September 2025
Sep 24, 2025
1 incident

CA certificate chain issue leading to "Unknown" event errors

Resolved Sep 24 at 04:47pm EDT

An update to the Starfield (GoDaddy) CA certification is causing SSL resolution errors with some domains. We are rebuilding our CA bundle and deploying an update to address the issue. We will investigate the root cause once the SSL resolution once the issue has been resolved.

Affected events will be retried according to your retry rule. If you do not have a retry rule configured or all retries have been exhausted, you can submit a bulk retry operation for all impacted events from the events ...