Previous incidents

January 2023
Jan 24 at 12:00am +00:00
1 incident

Delivery and API Outage

Downtime

Resolved Jan 24 at 07:30am EST

We have resolved the issue regarding the database failover.

1 previous update

December 2022
Dec 08 at 12:00am +00:00
1 incident

Some attempts are unexpectedly timing out

Degraded

Resolved Dec 08 at 07:53pm EST

We traced the issue back to Heroku-hosted URLs. Heroku is having a router incident https://status.heroku.com/, so Hookdeck is behaving as intended. However, our Mock API is currently hosted on Heroku, so users using the Mock API will also have been impacted by those timeouts.

2 previous updates

November 2022
Nov 29 at 12:00am +00:00
1 incident

We are experiencing webhook delivery latency

Degraded

Resolved Nov 29 at 10:45am EST

We have identified the root cause, and have processed our backlog. Delivery is back to normal

1 previous update