Previous incidents

January 2023
Jan 24 at 12:00am +00:00
1 incident

Delivery and API Outage


Resolved Jan 24 at 07:30am EST

We have resolved the issue regarding the database failover.

1 previous update

December 2022
Dec 08 at 12:00am +00:00
1 incident

Some attempts are unexpectedly timing out


Resolved Dec 08 at 07:53pm EST

We traced the issue back to Heroku-hosted URLs. Heroku is having a router incident, so Hookdeck is behaving as intended. However, our Mock API is currently hosted on Heroku, so users using the Mock API will also have been impacted by those timeouts.

2 previous updates

November 2022
Nov 29 at 12:00am +00:00
1 incident

We are experiencing webhook delivery latency


Resolved Nov 29 at 10:45am EST

We have identified the root cause, and have processed our backlog. Delivery is back to normal

1 previous update