Previous incidents
January 2023
Jan 24 at 12:00am +00:00
1 incident
Delivery and API Outage
Downtime
Resolved Jan 24 at 07:30am EST
We have resolved the issue regarding the database failover.
1 previous update
December 2022
Dec 08 at 12:00am +00:00
1 incident
Some attempts are unexpectedly timing out
Degraded
Resolved Dec 08 at 07:53pm EST
We traced the issue back to Heroku-hosted URLs. Heroku is having a router incident https://status.heroku.com/, so Hookdeck is behaving as intended. However, our Mock API is currently hosted on Heroku, so users using the Mock API will also have been impacted by those timeouts.
2 previous updates
November 2022
Nov 29 at 12:00am +00:00
1 incident
We are experiencing webhook delivery latency
Degraded
Resolved Nov 29 at 10:45am EST
We have identified the root cause, and have processed our backlog. Delivery is back to normal
1 previous update