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Downtime

Delivery & API outage

Nov 24 at 03:15pm EST
Affected services
Admin API

Resolved
Nov 25 at 02:42am EST

The reconciliation job is complete, all webhooks have been delivered and all audits have passed. Everything is back in order.

Updated
Nov 24 at 03:33pm EST

We've restored from a backup dating from 2 hours ago and have put all services back online. Some events and attempts will be missing from the dashboard until we've completed a reconciliation job.

Created
Nov 24 at 03:15pm EST

We're running into unforeseen issues during a database upgrade that's preventing writes to the database. During that time any write operations on the API will fail and events will NOT be delivered nor shown in the UI. However, we are still ingestion events and no webhooks have been lost.