Previous incidents
Increased delivery latency
Resolved Jun 16, 2026 at 2:21pm UTC
From 2:09 pm UTC to 2:20 pm UTC, we experience increased delivery latency (p99 of ~5 minutes at its worst). A DB switchover, which is normally transparent and doesn't impact latency, left some workers in a crashed state and failed to recover automatically. We're looking into the root cause of why the workers crashed and did not recover.
1 previous update
Scheduled retries are not being respected
Resolved Jun 1, 2026 at 10:50pm UTC
The issue is now resolved, and we are fully caught up on previously scheduled events that didn't get set as scheduled
3 previous updates
Severely degraded delivery performance
Resolved May 26, 2026 at 6:30pm UTC
A full post-mortem for this issue is available here: https://hookdeck.notion.site/Bigtable-Write-Outage-Request-Processing-Disruption-36c783a05de280a2af03c530bda45246
3 previous updates
Outpost outage
Resolved May 20, 2026 at 6:00am UTC
Between 22:32 UTC on May 19 and 01:39 UTC on May 20, Outpost was fully unavailable for ~3 hours. This affected the publish API, all other API endpoints used to interact with Outpost, and the managed Outpost dashboard.
The root cause was an outage at Railway, the upstream infrastructure provider Outpost runs on (their report: https://blog.railway.com/p/incident-report-may-19-2026-gcp-account-outage). The trigger was external, but Outpost is the layer our customers rely on and the responsibili...