Previous incidents
Degraded ingestion processing performance
Resolved Nov 18 at 12:40pm EST
On November 18th, 2023, we experienced two instances of degraded performance. The first one started at 12:13:00 UTC and ended at 12:40:00 UTC; the second began at 19:07:00 UTC and ended at 20:21:00 UTC.
For full details, see https://hookdeck.notion.site/2023-11-18-Degraded-ingestion-performance-7add915071404f2da991c6ffd4607d29
Lost event payload data
Resolved Nov 03 at 09:09am EDT
Problem: Missing payload data
We made two changes related to how we store data in Hookdeck, resulting in us introducing an edge case scenario where payload data could be lost.
Impact
Between October 21st, 01:54:00AM UTC, and November 3rd, 20:26:00 UTC, 2023, resulting in 0.00039% of event payloads were impacted. Of these, 0.00037% were delivered at least once, and 0.00002% of the total payloads were lost and not delivered.
Resolution
The issue has been resolved as of November 3...