Previous incidents

The incident with our provider is resolved. We will provide a detailed update. Delivery is back to its baseline.

On August 11 between 14:08 and 14:26 UTC, a small number of requests to the Outpost API failed or timed out. Our managed Postgres provider replaced a database node, which briefly interrupted the connections used to authenticate API requests. Event delivery was not affected; only requests made during the two short windows returned errors and can be safely retried. Service recovered on its own and the API has been stable since. If you're still seeing issues, contact support@hookdeck.com.