Previous incidents

October 2022
Oct 24, 2022
2 incidents

Webhooks are not being delivered

Downtime

Resolved Oct 24 at 11:50am EDT

We've identified and resolved the issue. More details here https://www.notion.so/hookdeck/Hookdeck-outage-postmortem-2022-10-24-664f30e5d7dc4083af9c8752c46d724c

1 previous update

Events shown as Archived and not delivered

Resolved Oct 24 at 11:25am EDT

We are experiencing an issue where the event data is shown as archived, and the attempt is not delivered. We have identified the root cause and working on a fix. No data as actually been archived, and we'll deliver all the attempts that have no been delivered during that time.

[UPDATE]: The issue has been resolved. We are not working on catching up with the queues replaying the attempt wrongly marked as archived.

September 2022
No incidents reported
August 2022
No incidents reported