Previous incidents

November 2023
Nov 18, 2023
1 incident

Degraded ingestion processing performance

Resolved Nov 18 at 12:40pm EST

On November 18th, 2023, we experienced two instances of degraded performance. The first one started at 12:13:00 UTC and ended at 12:40:00 UTC; the second began at 19:07:00 UTC and ended at 20:21:00 UTC.

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Nov 03, 2023
1 incident

Lost event payload data

Resolved Nov 03 at 09:09am EDT

Problem: Missing payload data

We made two changes related to how we store data in Hookdeck, resulting in us introducing an edge case scenario where payload data could be lost.


Between October 21st, 01:54:00AM UTC, and November 3rd, 20:26:00 UTC, 2023, resulting in 0.00039% of event payloads were impacted. Of these, 0.00037% were delivered at least once, and 0.00002% of the total payloads were lost and not delivered.


The issue has been resolved as of November 3...

October 2023
No incidents reported
September 2023
No incidents reported