Previous incidents

August 2023

Aug 22, 2023

1 incident

High network latency on HTTP delivery

Degraded

Resolved Aug 22 at 03:56pm EDT

The problem has been mitigated. Latency has returned to normal however we are still looking into the root cause.

1 previous update

July 2023

Jul 18, 2023

1 incident

HTTP Ingestion degradation caused by Cloudflare KV outage

Degraded

Resolved Jul 18 at 11:34am EDT

The issue has been resolved by releasing a hotfix bypassing KV when unavailable.

Post morterm: https://hookdeck.notion.site/2023-07-18-Increased-500-Errors-at-Ingestion-due-to-Cloudflare-Workers-KV-Store-Outage-e4c61aaff4004f8da12fbd2bbda254c2?pvs=4

1 previous update

June 2023

Jun 09, 2023

1 incident

Session issue on the dashboard

Degraded

Resolved Jun 09 at 05:16pm EDT

The issue has been resolved and was related to a specific node the API have network issue with the DB

1 previous update

Jun 07, 2023

1 incident

HTTP Ingestion returning 500

Degraded

Resolved Jun 07 at 03:01pm EDT

We are investigating an issue with Cloudflare Workers returning HTTP 500 to inbound requests.

1 previous update